The Penthouse Was So Perfect!

It was great! We had such a great time. The Penthouse was so perfect I really appreciate that you rearranged it that way. You are awesome.  After such a long time in a lock down situation, it was just what we all needed.  ~ C. Dorrance 09.16.2021

 

Train Ride Was Amazing

We cannot thank you enough for the help in pulling together our wonderful stay back in August. The hotel and location was perfect, just like the weather!  And…the train ride was amazing!  Thank you for your help. We will be back in touch again soon! ~ K. and S. Hasler 09.16.2021

Mudslides Kept Us From Hiking to Hanging Lake

We really enjoyed our trip to Glenwood Springs! The only complication we had were the mudslides, which kept us from hiking to Hanging Lake. Hotel Denver and the train were fantastic.  Thank you for your help. ~  D. Hoerig 09.16.2022

We Would All Do It Again

The Glenwood trip was fantastic. We all would do it again. Also it was really nice working with you. Thank you for your time…and getting back with me.

P.S. all of us said that we would stay again at the Hotel Denver

~ K. Cohoon 10.04.2021

 

Gateway Reservations Was Superior to the Vast Majority of Agencies I Have Worked With

Thank you again for the work on the travel date changes…very much appreciated!

Train: Same as always. Very comfortable and vey scenic BUT don’t be in a hurry.  Late into Ft. Morgan, late into/out of Denver and late into Glenwood…both ways.  Mask on the train the entire time was a pain but such are the times.

Hotel Colorado: It is what it is. That is to say, it’s an historic hotel but that makes it old.  If someone is expecting the Ritz-Carleton they will be sorely disappointed.  Roll with it and soak up the history,  The staff was great!  The ‘copper-top’ bar in the courtyard is a great place to unwind.  Food in the hotel restaurant was very good and the wait-staff did the very best they could given they’re understaffed (find me a place that’s a service industry that isn’t understaffed).

The staff at Gateway Reservations was superior to the vast majority of the travel agencies I have worked with in the past.  Having worked in jobs that required much travel, Gateway was a refreshing breath of fresh air. I worked directly with Ms. Lori Moss and found her knowledge and ability to manage changes on the fly fantastic.  Her insight and capabilities directly allowed a totally memorable getaway for my wife and I on our 50th anniversary!  ~ R. Richardson 10.04.2021

Our Trip Was a Success and a Much Needed Getaway

I asked my sisters to give me their input on the trip, both good and bad. This is what we came up with.  Our trip was a success and a much needed getaway. The Hotel Colorado was wonderful with the 2-room suite. Having 2 bathrooms was an added bonus with three women. The hotel had a large lobby area, which we used to hang out and met some interesting people. We could share our adventures.

The downsides were a few issues at the Denver Train Station and the train itself.  Since we were new to train travel, we let them know we needed help with the procedures. At check in we weren’t told to go to a certain place to check in the baggage. We found out about 3 minutes before the cutoff time and luckily were able to have them take it. We were there about and hour and a half before leaving.

When we boarded the train we were given no direction about upper or lower levels. We had no choice but to go up the stairs. Next time I would not pay extra for the lower level. They saw our tickets but said nothing about going to a different level.

It was a learning experience for us. The scenery was beautiful and a great experience. Thanks for your help in all of this. I will contact you if we decide to do something like this again. ~ P. Kilgus 10.04.2021

Coach Passengers Cannot Dine in the Dining Car on the Train

The trip was great, everything went very well and we had a super fun time. The one thing which caught us off guard was that they are not currently allowing coach passengers in the dining car on the train, I am not sure when that will go away, but it sounds like it is a remnant of COVID policies. The Vaudeville show was also really funny, we weren’t sure what to expect, but we were both pleasantly surprised with how much we enjoyed it. Other than that I can’t think of much to say, thank you for all your help with getting everything scheduled and reserved for us. ~ N. Henault 10.06.2021

Your Thoroughness and Follow-up Were Greatly Appreciated

It was excellent.  All fantastic…your thoroughness and follow-up were greatly appreciated.  ~ R. Howell 10.21.2021